- All items purchased from us are guaranteed for quality, workmanship and karat gold content.
- All our merchandise is hand-picked for quality, price, design, and overall value
- Should you be not satisfied with our custom or repair work, we will redo the piece until you are.
- Any inquiry, from claws to quality of gems, will be responded to promptly and courteously.
- Insurance claims are quoted free of charge. We will help you replace lost or stolen merchandise.
- Customer's jewellery will be checked, cleaned and polished on location for no charge when requested.
- Layaways have no interest and no specific time limit. We will try to work it to fit your budget.
- Diamonds purchased from us can be traded at full value towards a larger diamond and come with our Diamond Purchase Guarantee. All are diamonds are conflict-free diamonds and we purchase only from validated suppliers.
- We gladly provide gift-wrapping when requested.
- We try to keep our prices consistently below our competitors. If you find someone that can beat our price, let us know. We will do whatever we possibly can to come in below their price.
The insurance replacement process can feel very overwhelming and inconvenient. Hammond Jewellers offers a relaxed, friendly atmosphere to help you through this process. We have experienced professionals who will work with you to establish a fair replacement value on your lost or stolen jewellery items. For items that have been damaged, we have experienced staff that can assess the amount of damage and how best to repair and refurbish it. Our inventory is well mixed to include classic manufactured items as well as custom designs and recreations. This allows for more choices when replacing. We work with you and your assigned adjuster to make the process as easy as possible.